OnePlus Apologizes: 12R Uses UFS 3.1 Storage, Not 4.0 As Advertised

February 13, 2024
Posted by Naazneen sohrab

Introduction

The release of the OnePlus 12 and OnePlus 12R has caused a lot of confusion among consumers. One of the main points of confusion is regarding the UFS storage on the OnePlus 12R. The OnePlus 12R comes in two variants, one with 8GB RAM and 128GB storage, and the other with 16GB RAM and 256GB storage.

Initially, there was discrepancy between the launch event and the official website regarding the UFS storage on the OnePlus 12R. While the launch event mentioned UFS 4.0, the official website stated UFS 3.1. UFS, which stands for Universal Flash Storage, is a type of storage that affects the read and write speeds of a device. A higher number indicates better performance.

UFS storage is important for tasks such as copying data and opening apps quickly. It also affects the speed at which videos are recorded. Many users were disappointed to discover that the OnePlus 12R with 256GB storage actually had UFS 3.1 instead of the advertised UFS 4.0.

OnePlus has since apologized for the discrepancy and admitted that it was a technical glitch. They have made the necessary changes on their official website to reflect the correct UFS storage. However, this has left some users feeling misled and questioning their trust in the brand.

Controversies Surrounding OnePlus 12R

The OnePlus 12R has been at the center of several controversies since its release. One of the main controversies revolves around the discovery that the 256GB variant of the OnePlus 12R actually uses UFS 3.1 storage instead of the advertised UFS 4.0.

Discovery of the use of UFS 3.1 instead of UFS 4.0 in OnePlus 12R 256GB variant

Many users were disappointed to find out that the OnePlus 12R with 256GB storage did not have the faster UFS 4.0 storage as advertised. This discovery was made through a comparison of before and after screenshots of the OnePlus website, where the storage type was initially listed as UFS 4.0 but later changed to UFS 3.1.

Comparison of speed tests between OnePlus 12R variants

Speed tests conducted by users have shown a slight difference in performance between the OnePlus 12R variants with UFS 3.1 and UFS 4.0 storage. While the 256GB variant lags behind in terms of read and write speeds, the base variant with 128GB storage performs slightly better.

Comparison of OnePlus 12R speed with OnePlus 12

Another point of contention is the comparison of the OnePlus 12R's speed with that of the OnePlus 12, which uses UFS 4.0 storage. Speed tests have revealed that the OnePlus 12 with UFS 4.0 has significantly faster read and write speeds compared to the OnePlus 12R with UFS 3.1.

Discussion of the controversy surrounding the lack of eim support

In addition to the storage controversy, there is also controversy surrounding the lack of eim support on the OnePlus 12. While the OnePlus website initially mentioned eim support for the OnePlus 12, it has now been clarified that the device does not support eim. This has left users feeling misled and questioning the transparency of the brand.

Overall, the controversies surrounding the OnePlus 12R have raised concerns about the accuracy of the information provided by OnePlus and have led to a loss of trust among some users. OnePlus has apologized for the discrepancies and made changes to their website, but the impact on consumer confidence remains to be seen.

Conversation with OnePlus Support

In order to confirm the confusion surrounding the UFS storage on the OnePlus 12R, a phone call was made to OnePlus support. The purpose of the call was to inquire about the actual UFS version used in the OnePlus 12R 256GB variant.

The support representative acknowledged the initial discrepancy between the website and the launch event. They confirmed that the OnePlus 12R 256GB variant does indeed use UFS 3.1 storage, despite initial claims of UFS 4.0 on the website. The representative explained that the earlier mention of UFS 4.0 was a technical glitch, and the website has since been updated to reflect the correct UFS storage version.

With regards to customers who purchased the OnePlus 12R based on the incorrect information, the support representative stated that they currently do not have any information about possible remedies or compensations. OnePlus is still evaluating the situation and no official announcements have been made regarding any potential solutions for affected users.

OnePlus has also released an official statement on the OnePlus Community app. The statement acknowledges the mistake and offers an explanation, mentioning the benefits of the Trinity engine and the ability to keep multiple applications running in the background. However, it does not provide any specific remedies or compensations for customers who purchased the device based on the incorrect UFS version.

It is important to note that while OnePlus has apologized for the confusion and made changes to their website, the impact on consumer confidence remains to be seen. Some users may feel misled and question the transparency of the brand. The lack of options for affected customers raises concerns about customer satisfaction and trust in the brand.

Implications and Conclusion

OnePlus Apologizes: 12R Uses UFS 3.1 Storage, Not 4.0 As Advertised

The discovery that the OnePlus 12R 256GB variant actually uses UFS 3.1 storage instead of the advertised UFS 4.0 has led to confusion and disappointment among users who purchased the device based on incorrect information.
OnePlus should accept returns or provide compensations for users who feel misled by the discrepancy between the initial mention of UFS 4.0 and the later change to UFS 3.1 on their website.
OnePlus' handling of this issue raises comparisons to their previous green line issue. While they were able to resolve the green line problem, the manipulation of strategies and misinformation surrounding the UFS storage casts doubt on the brand's trustworthiness.
Users are left questioning the transparency and accuracy of the information provided by OnePlus, which can have a significant impact on consumer confidence and brand loyalty.

We would like to hear your feedback on these controversies. Do you think OnePlus should accept returns or provide compensations? Can a brand regain your trust after manipulating strategies? Please share your thoughts in the comment section below.

FAQ

1. What is the difference between UFS 3.1 and UFS 4.0?

UFS 3.1 and UFS 4.0 are different versions of Universal Flash Storage. UFS 4.0 typically offers faster read and write speeds compared to UFS 3.1, resulting in improved device performance.

2. Why is UFS storage important for device performance?

UFS storage plays a crucial role in tasks such as copying data, opening apps quickly, and recording videos. A higher UFS version, like UFS 4.0, generally translates to faster read and write speeds, resulting in smoother and more efficient device performance.

3. Did OnePlus acknowledge the issue with OnePlus 12R's UFS storage?

Yes, OnePlus has acknowledged the discrepancy regarding the UFS storage on the OnePlus 12R. It was initially advertised as using UFS 4.0, but the website later corrected this to UFS 3.1. OnePlus has apologized for the confusion and made the necessary changes on their website.

4. What options are available for customers who purchased the OnePlus 12R based on the incorrect information?

At the moment, OnePlus has not provided any specific information about possible remedies or compensations for customers who purchased the OnePlus 12R based on the incorrect UFS version. OnePlus is currently evaluating the situation, and no official announcements have been made regarding potential solutions for affected users.

5. Is OnePlus addressing the lack of eim support on OnePlus 12?

Yes, OnePlus initially mentioned on their website that the OnePlus 12 had eim support. However, they have since clarified that the device does not support eim. This discrepancy has raised concerns among users and questions about the transparency of the brand.